It is the policy of ALD Automotive and its employees to provide the highest standard of customer service and satisfaction throughout all of the company's service activities.


This policy is underpinned by the Group's core corporate values.

  • Professionalism

  • Team Spirit

  • Innovation

ALD Automotive International's Quality Policy is implemented through the Quality Management System, which fully meets the requirements of ISO 9001:2008. Understanding this is mandatory for all personnel and, in meeting this standard, ALD Automotive International provides the necessary training to prevent deviations from all defined procedures. Monitoring the Personal Development and Performance of all staff is a key element of this, ensuring every employee, in whatever capacity, can perform his or her work to the highest standards, consistently.

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