ALD Automotive is mobilized to ensure business continuity and the safety of its teams and its clients.
ALD Automotive is closely monitoring the COVID-19 situation and following instructions given by the World Health Organization (WHO), the Societe Generale group and the local authorities.
We have put in place the necessary measures to ensure business continuity, with consideration for staff and client health and safety as a priority. Specific measures such as sanitary measures, distancing measures, rotation by sub-teams or working from home arrangements, when necessary, are in place to reduce any risk of contamination.
While the situation imposes many restrictions, we remain available to provide you with the mobility assistance on a best effort basis and support your need during this difficult time. Please feel free to contact us, should you have any questions at 1800 209 firstname.lastname@example.org. Our aim is to ensure that customer service levels are maintained, and our team is working hard to achieve this during this challenging period.
In this unprecedented context, government mandated containment measures have forced temporary closure of workshops, dealerships, towing facility and other service providers across India. The service, repair, transport, delivery and return of vehicles are experiencing temporary abstractions/ delays due to circumstances beyond our control. We regret to inform you that we won’t be able to accept any new service bookings till the situation approaches normalcy. We will notify you, should an issue arise that may concern you directly.
Thank you for the confidence you have placed in ALD Automotive to look after your mobility needs and please do not hesitate to contact us if we can be of any further assistance.