You have a question? We have an answer!

Read through the most common myths and misconceptions people have about leasing.

Download Brochure

If you have more queries, you can go through the additional questions below.

1. Leasing with ALD Automotive

- How to have a tie-up with ALD Automotive?

- What is the process to lease a car with ALD Automotive?

- How is the rental lease calculated? 

- What are the possible contract periods? 

- Can I lease a car directly with ALD Automotive as an individual?

- Can I choose the make and model of the car I want to lease?


2. Maintenance and repairs

- How do I arrange for the maintenance of my car? 

- How do I request a repair / maintenance / service via My ALD? 

- What are my responsibilities regarding the maintenance of my car? Do I have to immediately do the repairs on my car?

- What should I do in case of an accident or breakdown?

- Am I entitled to a stand-by car when my car is off the road due to an accident or a maintenance work?

- What happens if my vehicle is deemed a total loss as a result of an accident, or is stolen?

- Can I arrange my own appointment for the maintenance / repair / service of my vehicle? 

- Where can I check what work has been carried out on my vehicle?


3. During the contract

- Can I change my contract terms? How should I inform you of any changes in my contact details? 

- What happens if I leave my company in the middle of the lease contract?

- Does the monthly lease rental payment change during the lease period?

- Can I take my leased vehicle if I move to a new town in a new state?


4. Insurance

- Is ALD Automotive including an insurance with the leased car?

- I had to pay some repairs myself at the workshop, how do I get it reimbursed by ALD Automotive?


5. End of contract

- What happens at the end of my contract?

- What happens if I have driven more than the budgeted mileage at the end of tenure?

- What is the acceptable wear and tear of the car when I give it to ALD at the end of a contract?


6. How to contact us 

- My company is in a tie-up with ALD Automotive but I don’t have a leasing contract yet, how do I contact you?

- I am a driver with a leasing contract from ALD Automotive, how do I contact you?

Call Us
1800 209 5253